Privacy Policy

Effective Date: 8/23/2025

This Privacy Policy explains how we collect, use, and protect your information when you book or inquire about our luxury short-term rental and related services in Sonoma County, California.

1. Information We Collect

When you book a stay or request additional services (such as dinner reservations, massages, or wine tours), we may collect:

Contact information: name, phone number, email address, mailing address.
Booking details: dates of stay, number of guests, service requests.
Payment information: credit card or other billing details (processed through secure third-party providers).
Preferences: dining, activity, or wellness preferences you share with us to personalize your experience.

We do not knowingly collect personal information from children under 18.

2. How We Use Your Information

We use your information to:

Process and confirm bookings for accommodations and services.
Coordinate dinner reservations, spa/massage appointments, and wine tours on your behalf.
Communicate with you about your stay and related services.
Improve our guest experience and customer service.
Comply with legal obligations.

3. Sharing of Information

We may share your information only in these circumstances:

Service providers: trusted partners such as restaurants, wineries, massage therapists, and booking platforms, solely to complete your requested services.
Payment processors: to securely handle transactions.
Legal requirements: if required by law, court order, or government request.

We do not sell or rent your personal information to third parties.

4. Cookies and Website Data

If our website uses cookies, analytics, or similar technologies, these may collect non-personal data such as browser type, pages visited, or time spent on the site. This helps us improve functionality and user experience. You can adjust cookie settings in your browser.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no system is 100% secure, and we cannot guarantee complete security.

6. Your Rights (California Privacy Rights)

If you are a California resident, you have the right to:

Request access to the personal information we hold about you.
Request deletion of your information (subject to legal or contractual obligations).
Opt out of the sale of personal information (we do not sell information).

To exercise these rights, contact us at:
📧 Donnerdosllc@gmail.com

📞 415-533-2137

7. Retention of Information

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
Donner Dos LLC
📍 1775 Donner Dr Santa Rosa, CA 95404
📧 Donnerdosllc@gmail.com
📞 415-533-2137